This Privacy Policy explains how Sotechxy ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit www.sotechxy.com or buy from us. We keep the data we collect to a minimum and never sell it.
The short version: We collect your name and email so we can deliver what you buy and send updates you ask for. We don't sell your data, we don't track you with cookies, and payment details go straight to our secure payment provider. We never see or store your card number.
We only collect information you give us directly:
We do not collect sensitive information (such as government IDs, health data, or biometric data), we do not use cookies or tracking technologies, and we do not build profiles or make automated decisions about you.
We use your information only to:
If you're in the EU or UK, we process your information under these lawful bases: your consent (for marketing emails), performance of a contract (to deliver what you buy), our legitimate interests (to improve and protect our service), and legal obligations where the law requires it. You can withdraw consent at any time.
We never sell your personal information. We share it only with the trusted service providers we need to run the business, and only so they can do their job:
We may also share information if required by law, or in connection with a business transfer (such as a merger or sale of the business).
We operate from Chile, and some of our service providers are based in the United States. This means your information may be processed outside your own country, including outside the EU or UK. Where required, our providers rely on the European Commission's Standard Contractual Clauses to protect information transferred internationally.
We keep your personal information only as long as necessary for the purposes described here, generally up to one year after your last interaction with us, unless a longer period is required by law (for example, for tax or accounting records). When we no longer need it, we delete or anonymize it.
We use appropriate technical and organizational measures to protect your information, including serving this site securely over HTTPS, relying on reputable providers for payments and data storage, and limiting the data we collect in the first place. No method of transmission over the internet is 100% secure, but we take reasonable steps to keep your information safe.
Depending on where you live (including the EU, UK, Canada, and US states such as California), you may have the right to:
To exercise any of these rights, contact us at the email below and we'll respond in line with applicable law.
Our services are intended for adults and are not directed at anyone under 18. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top. Significant changes will be communicated where appropriate.
Questions about this policy or your personal information? Reach us at:
Email: hello@sotechxy.com
This policy is provided in good faith and in plain language. Sotechxy is a small independent business; as it grows and formally registers, this policy will be reviewed and updated accordingly.